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Colorado Springs/Resurgent Capital Services/Auto Loan Debt/How-To Guides/How to File an FDCPA Complaint Against a Debt Collector
5 Steps · Colorado Springs, CO

How to File an FDCPA Complaint Against a Debt Collector

Specifically for Resurgent Capital Services collecting auto loan debt in Colorado Springs, CO

Step-by-step guide to filing FDCPA complaints with the CFPB, FTC, and your state attorney general. This guide is tailored to residents of Colorado Springs dealing with Resurgent Capital Services, one of the most-complained-about debt collectors for auto loan debt accounts. In Colorado, the statute of limitations is 6 years and wage garnishment is capped at 25% or amount exceeding 40x federal min wage.

6 years

Colorado SOL on Auto Loan Debt

$23,792

Average Auto Loan Debt

25% or amount exceeding 40x

Garnishment Limit

Known Resurgent Capital Services Violations

Resurgent Capital Services has a documented pattern of FDCPA violations. If any of these happen to you, document them immediately and file a CFPB complaint.

  • Operating through subsidiary LVNV to obscure identity
  • Failing to properly validate purchased debts
  • Misrepresenting the original creditor

Step-by-Step: How to File an FDCPA Complaint Against a Debt Collector

These steps apply directly to your situation as a Colorado Springs resident dealing with Resurgent Capital Services.

1

Identify the specific violations

Common FDCPA violations: calling outside 8am-9pm hours, using profane language, threatening arrest, misrepresenting the debt amount, contacting your employer after being told to stop, or continuing collection after a written dispute.

2

Gather documentation

Collect: call logs with dates and times, voicemail recordings, letters received, certified mail tracking numbers and green cards, and any written communication. The more documentation, the stronger your complaint.

3

File with the CFPB

Go to consumerfinance.gov/complaint. Choose 'Debt collection' as the category. Be specific about dates and violations. CFPB forwards complaints to the collector who must respond within 15 days. Collectors take CFPB complaints seriously.

4

File with your state attorney general

Many states have their own debt collection laws with additional protections. Your state AG can take enforcement action. File at your state's AG consumer protection division website.

5

Consider filing a private lawsuit

FDCPA allows you to sue in federal court within one year of the violation for $1,000 per violation plus actual damages plus attorney fees. Many consumer rights attorneys take these on contingency — you pay nothing upfront.

Auto Loan Debt Dispute Strategies

These strategies are specific to auto loan debt — the type of debt Resurgent Capital Services is collecting from Colorado Springs residents.

  • Challenge deficiency balance after repossession
  • Verify the sale was commercially reasonable (UCC requirement)
  • Dispute if proper repossession notice wasn't given
  • Check for state-specific redemption rights
  • Validate any collection attempts under FDCPA

Specific Tips for Dealing with Resurgent Capital Services

  • Resurgent owns LVNV Funding — same parent company, same defenses
  • Demand documentation showing the complete chain of debt ownership
  • File complaints against both Resurgent and any subsidiaries they operate through

Colorado Debt Collection Protections

Colorado Fair Debt Collection Practices Act governs debt collection in Colorado. File complaints with: AG Consumer Protection.

  • State FDCPA applies to original creditors
  • Treble damages for violations
Exempt income in Colorado: Social Security, Workers' comp, Unemployment, Pension

Key Tips

CFPB complaints are public — collectors know unresolved complaints affect their record
State AG complaints are especially powerful in states with their own debt collection acts
NACA (consumeradvocates.org) provides free referrals to consumer rights attorneys nationwide

Frequently Asked Questions — Colorado Springs Residents

Can Resurgent Capital Services garnish my wages in Colorado Springs?

In Colorado, wage garnishment is limited to 25% or amount exceeding 40x federal min wage. Income sources protected from garnishment include: Social Security, Workers' comp, Unemployment, Pension. Resurgent Capital Services must first obtain a court judgment before any garnishment can begin.

What is the statute of limitations on auto loan debt in Colorado?

The statute of limitations for auto loan debt in Colorado is 6 years. After this period expires, Resurgent Capital Services cannot win a lawsuit on the debt if you raise the SOL as a defense in your Answer. Never ignore a lawsuit even on time-barred debt.

What violations has Resurgent Capital Services committed?

Known violations by Resurgent Capital Services include: Operating through subsidiary LVNV to obscure identity; Failing to properly validate purchased debts; Misrepresenting the original creditor. Document any violations immediately and file a complaint at consumerfinance.gov/complaint.

How do I dispute auto loan debt with Resurgent Capital Services in Colorado Springs?

To dispute auto loan debt with Resurgent Capital Services: send a written validation request via certified mail within 30 days of first contact, demand the original creditor name, full chain of assignment, and original signed agreement. Start with: challenge deficiency balance after repossession.

Related Resources

Colorado Springs Debt HelpResurgent Capital Services in Colorado SpringsAuto Loan Debt · Colorado SpringsResurgent Capital Services ViolationsAuto Loan Debt GuideAll How-To Guides

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