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Iowa/Resurgent Capital Services/Medical Debt/How-To Guides/How to Stop Debt Collection Calls
5 Steps · Iowa Law

How to Stop Debt Collection Calls

For Iowa residents dealing with Resurgent Capital Services on medical debt

Send a cease-and-desist letter under FDCPA § 1692c to legally stop all collector communications. This guide applies the steps specifically to Iowa's laws and Resurgent Capital Services's documented collection practices for medical debt accounts. In Iowa, the statute of limitations on medical debt is 5 years and wage garnishment is limited to 25% of disposable earnings.

5 years

Iowa Statute of Limitations

$2,459

Average Medical Debt

25% of disposable earnings

Garnishment Limit

Known Resurgent Capital Services Violations

Resurgent Capital Services has a documented record of FDCPA violations. If any of these occur during your Iowa collection dispute, document them and file immediately.

  • Operating through subsidiary LVNV to obscure identity
  • Failing to properly validate purchased debts
  • Misrepresenting the original creditor

How to Stop Debt Collection Calls — Step by Step

Steps customized for Iowa law, medical debt rules, and Resurgent Capital Services's collection patterns.

1

Know what collectors cannot legally do

Under FDCPA, collectors cannot call before 8am or after 9pm, call your workplace if told not to, contact third parties about your debt, use abusive language, or threaten actions they don't intend to take.

2

Document every call first

Before sending a cease-and-desist, log each call with date, time, phone number, and what was said. This record is evidence if you need to sue for FDCPA violations later.

3

Write and send a cease-and-desist letter

Your letter needs only one thing: a clear statement invoking your right under 15 USC § 1692c to cease all communication. Send it via certified mail with return receipt to the exact name and address on the collector's correspondence.

4

Understand the aftermath

Once they receive your letter, collectors may only contact you to confirm they will stop, or to notify you of specific action like a lawsuit. If they call again, each call is an FDCPA violation worth up to $1,000.

5

Track compliance and act on violations

Log any contacts after your cease-and-desist was received. If violations occur, you can sue in federal court within one year for $1,000 per violation plus actual damages and attorney fees.

Medical Debt Dispute Strategies in Iowa

These strategies apply to medical debt specifically. 80% of medical bills contain errors. The No Surprises Act protects against out-of-network surprise bills. Medical debt can't appear on credit reports for 365 days.

  • Request itemized bill with CPT codes
  • Check for No Surprises Act violations
  • Apply for hospital financial assistance
  • Dispute errors line by line
  • Negotiate — hospitals accept 40-60% routinely
Relevant laws: No Surprises Act, 42 USC § 300gg-111 (balance billing), FDCPA if in collections, State surprise billing laws

How to Handle Resurgent Capital Services Specifically

  • Resurgent owns LVNV Funding — same parent company, same defenses
  • Demand documentation showing the complete chain of debt ownership
  • File complaints against both Resurgent and any subsidiaries they operate through

Iowa Debt Collection Laws

Iowa Debt Collection Practices Act governs debt collection in Iowa in addition to the federal FDCPA. To file a complaint: AG Consumer Protection.

Key Iowa Protections:

  • State FDCPA applies to original creditors
  • 10-year SOL on written contracts
Income exempt from garnishment in Iowa: Social Security, Unemployment, Workers' comp, Pension

Key Tips

A cease-and-desist stops calls but doesn't eliminate the debt — collectors can still file suit
If a collector files a lawsuit after you send cease-and-desist, you must respond to the complaint by the deadline
In one-party consent states, you can legally record calls without the other party's knowledge

Frequently Asked Questions — Iowa

Can Resurgent Capital Services garnish my wages in Iowa?

In Iowa, wage garnishment is capped at 25% of disposable earnings. The following income is protected: Social Security, Unemployment, Workers' comp, Pension. Resurgent Capital Services must first obtain a court judgment through proper legal process before any garnishment order can be issued.

What is the statute of limitations on medical debt in Iowa?

The SOL for medical debt in Iowa is 5 years. Once expired, Resurgent Capital Services cannot win a court judgment even if the debt is real. You must raise the SOL as an affirmative defense in your Answer if sued — never ignore a lawsuit.

What law governs Resurgent Capital Services's collection activity in Iowa?

Iowa Debt Collection Practices Act applies in Iowa alongside the federal FDCPA. Complaints can be filed with AG Consumer Protection. State FDCPA applies to original creditors

How do I dispute medical debt with Resurgent Capital Services?

Send a certified validation letter within 30 days of first contact. Demand the original creditor name and full chain of assignment. Resurgent Capital Services must stop all collection activity until they validate. If they fail to validate, file complaints with the CFPB and AG Consumer Protection.

Related Resources

Iowa Debt LawsResurgent Capital Services in IowaMedical Debt · IowaResurgent Capital Services ViolationsMedical Debt GuideAll How-To Guides

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