DebtShield
PricingPro PlatformBlogCompare
Log inGet Started

Product

PricingPro PlatformBlog

Suite

DebtShieldDisputeAISubScrub

Features

Credit Card DisputesSubscription RecoveryZombie SubscriptionsBank Fee DisputesMedical Bill Disputes

Resources

How-To GuidesState LawsFAQCompare

Legal

Terms of ServicePrivacy PolicyBlog

From the Pointify Travel Technologies suite:

DisputeAI — Billing DisputesSubScrub — Cancel Subscriptions
DebtShield

© 2026 Pointify Travel Technologies LLC. All rights reserved.

The flagship debt recovery platform.

Denver/Radius Global Solutions/Utility Debt/How-To Guides/How to Deal with Debt Collectors
5 Steps · Denver, CO

How to Deal with Debt Collectors

Specifically for Radius Global Solutions collecting utility debt in Denver, CO

A complete playbook for every collector interaction — from the first call to resolving the account — based on FDCPA rights. This guide is tailored to residents of Denver dealing with Radius Global Solutions, one of the most-complained-about debt collectors for utility debt accounts. In Colorado, the statute of limitations is 6 years and wage garnishment is capped at 25% or amount exceeding 40x federal min wage.

6 years

Colorado SOL on Utility Debt

$800

Average Utility Debt

25% or amount exceeding 40x

Garnishment Limit

Known Radius Global Solutions Violations

Radius Global Solutions has a documented pattern of FDCPA violations. If any of these happen to you, document them immediately and file a CFPB complaint.

  • TCPA violations through auto-dialed calls to cell phones
  • Reporting disputed debts without investigation
  • Continuing calls after cease-and-desist

Step-by-Step: How to Deal with Debt Collectors

These steps apply directly to your situation as a Denver resident dealing with Radius Global Solutions.

1

Never confirm or deny anything on the first call

When a collector calls, get their name, company name, address, and what debt they're calling about. Do not confirm your address, employment, or that you owe anything. Ask them to send everything in writing.

2

Switch immediately to written communication

Tell them: 'I prefer to communicate in writing. Please send all correspondence by mail.' This creates a paper trail and prevents manipulative phone tactics. You can legally require written communication.

3

Send a validation request within 30 days

Use your FDCPA § 1692g rights immediately. Send a certified validation letter demanding proof of the debt's validity, amount, original creditor, and collector's authority to collect.

4

Know what they can and cannot do

Legal: send letters, call between 8am-9pm, file lawsuits. Illegal: threaten arrest, use profanity, call your employer after being told to stop, misrepresent the amount or legal status, contact third parties about your debt.

5

Keep records of everything

Log every call: date, time, phone number, and everything said. Save every letter. Keep all certified mail receipts. This documentation is your evidence if violations occur or the debt goes to court.

Utility Debt Dispute Strategies

These strategies are specific to utility debt — the type of debt Radius Global Solutions is collecting from Denver residents.

  • File complaint with state Public Utility Commission
  • Request billing audit and meter verification
  • Apply for utility assistance programs (LIHEAP)
  • Dispute estimated vs actual billing
  • Challenge reconnection fees if disconnect was improper

Specific Tips for Dealing with Radius Global Solutions

  • Radius collects for healthcare and financial services — verify original balances
  • Send cease-and-desist via certified mail and keep the receipt
  • TCPA violations carry $500-$1,500 per call — document everything for potential lawsuit

Colorado Debt Collection Protections

Colorado Fair Debt Collection Practices Act governs debt collection in Colorado. File complaints with: AG Consumer Protection.

  • State FDCPA applies to original creditors
  • Treble damages for violations
Exempt income in Colorado: Social Security, Workers' comp, Unemployment, Pension

Key Tips

Saying 'I can't afford to pay this' is not an admission of the debt — it's a statement of current financial status
Collectors who work for debt buyers often have no idea what the original debt was — their documentation is often minimal
The CFPB has a sample debt validation letter at consumerfinance.gov you can use as a starting point

Frequently Asked Questions — Denver Residents

Can Radius Global Solutions garnish my wages in Denver?

In Colorado, wage garnishment is limited to 25% or amount exceeding 40x federal min wage. Income sources protected from garnishment include: Social Security, Workers' comp, Unemployment, Pension. Radius Global Solutions must first obtain a court judgment before any garnishment can begin.

What is the statute of limitations on utility debt in Colorado?

The statute of limitations for utility debt in Colorado is 6 years. After this period expires, Radius Global Solutions cannot win a lawsuit on the debt if you raise the SOL as a defense in your Answer. Never ignore a lawsuit even on time-barred debt.

What violations has Radius Global Solutions committed?

Known violations by Radius Global Solutions include: TCPA violations through auto-dialed calls to cell phones; Reporting disputed debts without investigation; Continuing calls after cease-and-desist. Document any violations immediately and file a complaint at consumerfinance.gov/complaint.

How do I dispute utility debt with Radius Global Solutions in Denver?

To dispute utility debt with Radius Global Solutions: send a written validation request via certified mail within 30 days of first contact, demand the original creditor name, full chain of assignment, and original signed agreement. Start with: file complaint with state public utility commission.

Related Resources

Denver Debt HelpRadius Global Solutions in DenverUtility Debt · DenverRadius Global Solutions ViolationsUtility Debt GuideAll How-To Guides

Let DebtShield Handle Radius Global Solutions for You

Skip the paperwork. DebtShield generates legally precise dispute letters, cease-and-desist demands, and validation requests tailored to Denver laws and Radius Global Solutions's known tactics. Starting at $9.99/month.

Dispute Radius Global Solutions Now — $9.99/mo