Average utility debt: $800. Utility debt from electric, gas, water, and internet bills. State public utility commissions regulate billing practices. Many states prohibit disconnection during extreme weather.
Common CBE Group Violations
Auto-dialer calls without consent
Failing to identify as debt collector in communications
Misrepresenting the character or amount of debt
Utility Debt Dispute Strategies
1
File complaint with state Public Utility Commission
2
Request billing audit and meter verification
3
Apply for utility assistance programs (LIHEAP)
4
Dispute estimated vs actual billing
5
Challenge reconnection fees if disconnect was improper
Tips Against CBE Group
CBE collects telecom debts — verify the account was actually yours
Request all call recordings — they're required to maintain them
FCC complaints get faster resolution for telecom-related debts