Average utility debt: $800. Utility debt from electric, gas, water, and internet bills. State public utility commissions regulate billing practices. Many states prohibit disconnection during extreme weather.
Common Enhanced Recovery Company Violations
TCPA violations through auto-dialed calls
Reporting debts without proper investigation of disputes
Continuing collection on debts paid to original creditor
Utility Debt Dispute Strategies
1
File complaint with state Public Utility Commission
2
Request billing audit and meter verification
3
Apply for utility assistance programs (LIHEAP)
4
Dispute estimated vs actual billing
5
Challenge reconnection fees if disconnect was improper
Tips Against Enhanced Recovery Company
ERC collects for AT&T, Comcast, and similar — get final bills from the carrier
Keep proof of equipment returns — ERC often collects bogus equipment charges
File FCC complaint if the underlying debt is telecom-related