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Colorado/Radius Global Solutions/Utility Debt/How-To Guides/How to File an FDCPA Complaint Against a Debt Collector
5 Steps · Colorado Law

How to File an FDCPA Complaint Against a Debt Collector

For Colorado residents dealing with Radius Global Solutions on utility debt

Step-by-step guide to filing FDCPA complaints with the CFPB, FTC, and your state attorney general. This guide applies the steps specifically to Colorado's laws and Radius Global Solutions's documented collection practices for utility debt accounts. In Colorado, the statute of limitations on utility debt is 6 years and wage garnishment is limited to 25% or amount exceeding 40x federal min wage.

6 years

Colorado Statute of Limitations

$800

Average Utility Debt

25% or amount exceeding 40x

Garnishment Limit

Known Radius Global Solutions Violations

Radius Global Solutions has a documented record of FDCPA violations. If any of these occur during your Colorado collection dispute, document them and file immediately.

  • TCPA violations through auto-dialed calls to cell phones
  • Reporting disputed debts without investigation
  • Continuing calls after cease-and-desist

How to File an FDCPA Complaint Against a Debt Collector — Step by Step

Steps customized for Colorado law, utility debt rules, and Radius Global Solutions's collection patterns.

1

Identify the specific violations

Common FDCPA violations: calling outside 8am-9pm hours, using profane language, threatening arrest, misrepresenting the debt amount, contacting your employer after being told to stop, or continuing collection after a written dispute.

2

Gather documentation

Collect: call logs with dates and times, voicemail recordings, letters received, certified mail tracking numbers and green cards, and any written communication. The more documentation, the stronger your complaint.

3

File with the CFPB

Go to consumerfinance.gov/complaint. Choose 'Debt collection' as the category. Be specific about dates and violations. CFPB forwards complaints to the collector who must respond within 15 days. Collectors take CFPB complaints seriously.

4

File with your state attorney general

Many states have their own debt collection laws with additional protections. Your state AG can take enforcement action. File at your state's AG consumer protection division website.

5

Consider filing a private lawsuit

FDCPA allows you to sue in federal court within one year of the violation for $1,000 per violation plus actual damages plus attorney fees. Many consumer rights attorneys take these on contingency — you pay nothing upfront.

Utility Debt Dispute Strategies in Colorado

These strategies apply to utility debt specifically. Utility debt from electric, gas, water, and internet bills. State public utility commissions regulate billing practices. Many states prohibit disconnection during extreme weather.

  • File complaint with state Public Utility Commission
  • Request billing audit and meter verification
  • Apply for utility assistance programs (LIHEAP)
  • Dispute estimated vs actual billing
  • Challenge reconnection fees if disconnect was improper
Relevant laws: State PUC regulations, LIHEAP federal assistance, FDCPA if in collections, State UDAP

How to Handle Radius Global Solutions Specifically

  • Radius collects for healthcare and financial services — verify original balances
  • Send cease-and-desist via certified mail and keep the receipt
  • TCPA violations carry $500-$1,500 per call — document everything for potential lawsuit

Colorado Debt Collection Laws

Colorado Fair Debt Collection Practices Act governs debt collection in Colorado in addition to the federal FDCPA. To file a complaint: AG Consumer Protection.

Key Colorado Protections:

  • State FDCPA applies to original creditors
  • Treble damages for violations
Income exempt from garnishment in Colorado: Social Security, Workers' comp, Unemployment, Pension

Key Tips

CFPB complaints are public — collectors know unresolved complaints affect their record
State AG complaints are especially powerful in states with their own debt collection acts
NACA (consumeradvocates.org) provides free referrals to consumer rights attorneys nationwide

Frequently Asked Questions — Colorado

Can Radius Global Solutions garnish my wages in Colorado?

In Colorado, wage garnishment is capped at 25% or amount exceeding 40x federal min wage. The following income is protected: Social Security, Workers' comp, Unemployment, Pension. Radius Global Solutions must first obtain a court judgment through proper legal process before any garnishment order can be issued.

What is the statute of limitations on utility debt in Colorado?

The SOL for utility debt in Colorado is 6 years. Once expired, Radius Global Solutions cannot win a court judgment even if the debt is real. You must raise the SOL as an affirmative defense in your Answer if sued — never ignore a lawsuit.

What law governs Radius Global Solutions's collection activity in Colorado?

Colorado Fair Debt Collection Practices Act applies in Colorado alongside the federal FDCPA. Complaints can be filed with AG Consumer Protection. State FDCPA applies to original creditors

How do I dispute utility debt with Radius Global Solutions?

Send a certified validation letter within 30 days of first contact. Demand the original creditor name and full chain of assignment. Radius Global Solutions must stop all collection activity until they validate. If they fail to validate, file complaints with the CFPB and AG Consumer Protection.

Related Resources

Colorado Debt LawsRadius Global Solutions in ColoradoUtility Debt · ColoradoRadius Global Solutions ViolationsUtility Debt GuideAll How-To Guides

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