For Delaware residents dealing with CACH LLC on student loan debt
Step-by-step guide to filing FDCPA complaints with the CFPB, FTC, and your state attorney general. This guide applies the steps specifically to Delaware's laws and CACH LLC's documented collection practices for student loan debt accounts. In Delaware, the statute of limitations on student loan debt is 3 years and wage garnishment is limited to 15% of disposable earnings.
3 years
Delaware Statute of Limitations
$37,338
Average Student Loan Debt
15% of disposable earnings
Garnishment Limit
CACH LLC has a documented record of FDCPA violations. If any of these occur during your Delaware collection dispute, document them and file immediately.
Steps customized for Delaware law, student loan debt rules, and CACH LLC's collection patterns.
Common FDCPA violations: calling outside 8am-9pm hours, using profane language, threatening arrest, misrepresenting the debt amount, contacting your employer after being told to stop, or continuing collection after a written dispute.
Collect: call logs with dates and times, voicemail recordings, letters received, certified mail tracking numbers and green cards, and any written communication. The more documentation, the stronger your complaint.
Go to consumerfinance.gov/complaint. Choose 'Debt collection' as the category. Be specific about dates and violations. CFPB forwards complaints to the collector who must respond within 15 days. Collectors take CFPB complaints seriously.
Many states have their own debt collection laws with additional protections. Your state AG can take enforcement action. File at your state's AG consumer protection division website.
FDCPA allows you to sue in federal court within one year of the violation for $1,000 per violation plus actual damages plus attorney fees. Many consumer rights attorneys take these on contingency — you pay nothing upfront.
These strategies apply to student loan debt specifically. Federal student loans have specific protections. Private student loans are governed by state contract law. Income-driven repayment and forgiveness programs may apply.
DE Consumer Fraud Act governs debt collection in Delaware in addition to the federal FDCPA. To file a complaint: AG Consumer Protection.
Key Delaware Protections:
In Delaware, wage garnishment is capped at 15% of disposable earnings. The following income is protected: Social Security, Unemployment, Workers' comp, Pension. CACH LLC must first obtain a court judgment through proper legal process before any garnishment order can be issued.
The SOL for student loan debt in Delaware is 3 years. Once expired, CACH LLC cannot win a court judgment even if the debt is real. You must raise the SOL as an affirmative defense in your Answer if sued — never ignore a lawsuit.
DE Consumer Fraud Act applies in Delaware alongside the federal FDCPA. Complaints can be filed with AG Consumer Protection. Short 3-year SOL for all debt types
Send a certified validation letter within 30 days of first contact. Demand the original creditor name and full chain of assignment. CACH LLC must stop all collection activity until they validate. If they fail to validate, file complaints with the CFPB and AG Consumer Protection.
Generate legally precise dispute letters, cease-and-desist demands, and validation requests built for Delaware's specific laws and CACH LLC's documented tactics. Starting at $9.99/month — cancel anytime.