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Delaware/Radius Global Solutions/Student Loan Debt/How-To Guides/How to File an FDCPA Complaint Against a Debt Collector
5 Steps · Delaware Law

How to File an FDCPA Complaint Against a Debt Collector

For Delaware residents dealing with Radius Global Solutions on student loan debt

Step-by-step guide to filing FDCPA complaints with the CFPB, FTC, and your state attorney general. This guide applies the steps specifically to Delaware's laws and Radius Global Solutions's documented collection practices for student loan debt accounts. In Delaware, the statute of limitations on student loan debt is 3 years and wage garnishment is limited to 15% of disposable earnings.

3 years

Delaware Statute of Limitations

$37,338

Average Student Loan Debt

15% of disposable earnings

Garnishment Limit

Known Radius Global Solutions Violations

Radius Global Solutions has a documented record of FDCPA violations. If any of these occur during your Delaware collection dispute, document them and file immediately.

  • TCPA violations through auto-dialed calls to cell phones
  • Reporting disputed debts without investigation
  • Continuing calls after cease-and-desist

How to File an FDCPA Complaint Against a Debt Collector — Step by Step

Steps customized for Delaware law, student loan debt rules, and Radius Global Solutions's collection patterns.

1

Identify the specific violations

Common FDCPA violations: calling outside 8am-9pm hours, using profane language, threatening arrest, misrepresenting the debt amount, contacting your employer after being told to stop, or continuing collection after a written dispute.

2

Gather documentation

Collect: call logs with dates and times, voicemail recordings, letters received, certified mail tracking numbers and green cards, and any written communication. The more documentation, the stronger your complaint.

3

File with the CFPB

Go to consumerfinance.gov/complaint. Choose 'Debt collection' as the category. Be specific about dates and violations. CFPB forwards complaints to the collector who must respond within 15 days. Collectors take CFPB complaints seriously.

4

File with your state attorney general

Many states have their own debt collection laws with additional protections. Your state AG can take enforcement action. File at your state's AG consumer protection division website.

5

Consider filing a private lawsuit

FDCPA allows you to sue in federal court within one year of the violation for $1,000 per violation plus actual damages plus attorney fees. Many consumer rights attorneys take these on contingency — you pay nothing upfront.

Student Loan Debt Dispute Strategies in Delaware

These strategies apply to student loan debt specifically. Federal student loans have specific protections. Private student loans are governed by state contract law. Income-driven repayment and forgiveness programs may apply.

  • Apply for income-driven repayment (federal)
  • Check eligibility for Public Service Loan Forgiveness
  • Dispute private loan terms under state contract law
  • Challenge servicer errors via CFPB complaint
  • Verify correct loan balance and payment history
Relevant laws: Higher Education Act (federal loans), FDCPA for private loan collections, FCRA for credit reporting, State usury laws for private loans

How to Handle Radius Global Solutions Specifically

  • Radius collects for healthcare and financial services — verify original balances
  • Send cease-and-desist via certified mail and keep the receipt
  • TCPA violations carry $500-$1,500 per call — document everything for potential lawsuit

Delaware Debt Collection Laws

DE Consumer Fraud Act governs debt collection in Delaware in addition to the federal FDCPA. To file a complaint: AG Consumer Protection.

Key Delaware Protections:

  • Short 3-year SOL for all debt types
  • Low 15% wage garnishment limit
Income exempt from garnishment in Delaware: Social Security, Unemployment, Workers' comp, Pension

Key Tips

CFPB complaints are public — collectors know unresolved complaints affect their record
State AG complaints are especially powerful in states with their own debt collection acts
NACA (consumeradvocates.org) provides free referrals to consumer rights attorneys nationwide

Frequently Asked Questions — Delaware

Can Radius Global Solutions garnish my wages in Delaware?

In Delaware, wage garnishment is capped at 15% of disposable earnings. The following income is protected: Social Security, Unemployment, Workers' comp, Pension. Radius Global Solutions must first obtain a court judgment through proper legal process before any garnishment order can be issued.

What is the statute of limitations on student loan debt in Delaware?

The SOL for student loan debt in Delaware is 3 years. Once expired, Radius Global Solutions cannot win a court judgment even if the debt is real. You must raise the SOL as an affirmative defense in your Answer if sued — never ignore a lawsuit.

What law governs Radius Global Solutions's collection activity in Delaware?

DE Consumer Fraud Act applies in Delaware alongside the federal FDCPA. Complaints can be filed with AG Consumer Protection. Short 3-year SOL for all debt types

How do I dispute student loan debt with Radius Global Solutions?

Send a certified validation letter within 30 days of first contact. Demand the original creditor name and full chain of assignment. Radius Global Solutions must stop all collection activity until they validate. If they fail to validate, file complaints with the CFPB and AG Consumer Protection.

Related Resources

Delaware Debt LawsRadius Global Solutions in DelawareStudent Loan Debt · DelawareRadius Global Solutions ViolationsStudent Loan Debt GuideAll How-To Guides

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