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Hawaii/Second Round Sub/Phone & Telecom Debt/How-To Guides/How to Stop Debt Collection Calls
5 Steps · Hawaii Law

How to Stop Debt Collection Calls

For Hawaii residents dealing with Second Round Sub on phone & telecom debt

Send a cease-and-desist letter under FDCPA § 1692c to legally stop all collector communications. This guide applies the steps specifically to Hawaii's laws and Second Round Sub's documented collection practices for phone & telecom debt accounts. In Hawaii, the statute of limitations on phone & telecom debt is 6 years and wage garnishment is limited to 5% of first $100 + 10% of next $100 + 20% of remainder.

6 years

Hawaii Statute of Limitations

$500

Average Phone & Telecom Debt

5% of first $100 + 10% of ne

Garnishment Limit

Known Second Round Sub Violations

Second Round Sub has a documented record of FDCPA violations. If any of these occur during your Hawaii collection dispute, document them and file immediately.

  • Collecting debts they cannot substantiate
  • Failing to cease collection after dispute
  • Inaccurate credit bureau reporting

How to Stop Debt Collection Calls — Step by Step

Steps customized for Hawaii law, phone & telecom debt rules, and Second Round Sub's collection patterns.

1

Know what collectors cannot legally do

Under FDCPA, collectors cannot call before 8am or after 9pm, call your workplace if told not to, contact third parties about your debt, use abusive language, or threaten actions they don't intend to take.

2

Document every call first

Before sending a cease-and-desist, log each call with date, time, phone number, and what was said. This record is evidence if you need to sue for FDCPA violations later.

3

Write and send a cease-and-desist letter

Your letter needs only one thing: a clear statement invoking your right under 15 USC § 1692c to cease all communication. Send it via certified mail with return receipt to the exact name and address on the collector's correspondence.

4

Understand the aftermath

Once they receive your letter, collectors may only contact you to confirm they will stop, or to notify you of specific action like a lawsuit. If they call again, each call is an FDCPA violation worth up to $1,000.

5

Track compliance and act on violations

Log any contacts after your cease-and-desist was received. If violations occur, you can sue in federal court within one year for $1,000 per violation plus actual damages and attorney fees.

Phone & Telecom Debt Dispute Strategies in Hawaii

These strategies apply to phone & telecom debt specifically. Telecom debt from cell phone, internet, and cable bills. The FCC regulates billing practices. Early termination fees and equipment charges are the most common disputes.

  • File FCC complaint for billing disputes
  • Challenge early termination fees
  • Dispute equipment charges with proof of return
  • Validate collection amounts under FDCPA
  • File state AG complaint for deceptive practices
Relevant laws: FCC Truth-in-Billing, TCPA, FTC Act § 5, FDCPA if in collections

How to Handle Second Round Sub Specifically

  • Second Round buys deeply discounted debt — negotiate aggressively
  • Demand full validation including original creditor statements
  • They often settle for 10-20% of face value

Hawaii Debt Collection Laws

HI Uniform Deceptive Trade Practices Act governs debt collection in Hawaii in addition to the federal FDCPA. To file a complaint: Office of Consumer Protection.

Key Hawaii Protections:

  • Very low graduated wage garnishment formula
  • Strong debtor protections
Income exempt from garnishment in Hawaii: Social Security, Unemployment, Workers' comp, Pension

Key Tips

A cease-and-desist stops calls but doesn't eliminate the debt — collectors can still file suit
If a collector files a lawsuit after you send cease-and-desist, you must respond to the complaint by the deadline
In one-party consent states, you can legally record calls without the other party's knowledge

Frequently Asked Questions — Hawaii

Can Second Round Sub garnish my wages in Hawaii?

In Hawaii, wage garnishment is capped at 5% of first $100 + 10% of next $100 + 20% of remainder. The following income is protected: Social Security, Unemployment, Workers' comp, Pension. Second Round Sub must first obtain a court judgment through proper legal process before any garnishment order can be issued.

What is the statute of limitations on phone & telecom debt in Hawaii?

The SOL for phone & telecom debt in Hawaii is 6 years. Once expired, Second Round Sub cannot win a court judgment even if the debt is real. You must raise the SOL as an affirmative defense in your Answer if sued — never ignore a lawsuit.

What law governs Second Round Sub's collection activity in Hawaii?

HI Uniform Deceptive Trade Practices Act applies in Hawaii alongside the federal FDCPA. Complaints can be filed with Office of Consumer Protection. Very low graduated wage garnishment formula

How do I dispute phone & telecom debt with Second Round Sub?

Send a certified validation letter within 30 days of first contact. Demand the original creditor name and full chain of assignment. Second Round Sub must stop all collection activity until they validate. If they fail to validate, file complaints with the CFPB and Office of Consumer Protection.

Related Resources

Hawaii Debt LawsSecond Round Sub in HawaiiPhone & Telecom Debt · HawaiiSecond Round Sub ViolationsPhone & Telecom Debt GuideAll How-To Guides

DebtShield Fights Second Round Sub for Hawaii Residents

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