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Maryland/Resurgent Capital Services/Utility Debt/How-To Guides/How to Stop Debt Collection Calls
5 Steps · Maryland Law

How to Stop Debt Collection Calls

For Maryland residents dealing with Resurgent Capital Services on utility debt

Send a cease-and-desist letter under FDCPA § 1692c to legally stop all collector communications. This guide applies the steps specifically to Maryland's laws and Resurgent Capital Services's documented collection practices for utility debt accounts. In Maryland, the statute of limitations on utility debt is 3 years and wage garnishment is limited to 25% of disposable earnings or $145/month (lesser).

3 years

Maryland Statute of Limitations

$800

Average Utility Debt

25% of disposable earnings o

Garnishment Limit

Known Resurgent Capital Services Violations

Resurgent Capital Services has a documented record of FDCPA violations. If any of these occur during your Maryland collection dispute, document them and file immediately.

  • Operating through subsidiary LVNV to obscure identity
  • Failing to properly validate purchased debts
  • Misrepresenting the original creditor

How to Stop Debt Collection Calls — Step by Step

Steps customized for Maryland law, utility debt rules, and Resurgent Capital Services's collection patterns.

1

Know what collectors cannot legally do

Under FDCPA, collectors cannot call before 8am or after 9pm, call your workplace if told not to, contact third parties about your debt, use abusive language, or threaten actions they don't intend to take.

2

Document every call first

Before sending a cease-and-desist, log each call with date, time, phone number, and what was said. This record is evidence if you need to sue for FDCPA violations later.

3

Write and send a cease-and-desist letter

Your letter needs only one thing: a clear statement invoking your right under 15 USC § 1692c to cease all communication. Send it via certified mail with return receipt to the exact name and address on the collector's correspondence.

4

Understand the aftermath

Once they receive your letter, collectors may only contact you to confirm they will stop, or to notify you of specific action like a lawsuit. If they call again, each call is an FDCPA violation worth up to $1,000.

5

Track compliance and act on violations

Log any contacts after your cease-and-desist was received. If violations occur, you can sue in federal court within one year for $1,000 per violation plus actual damages and attorney fees.

Utility Debt Dispute Strategies in Maryland

These strategies apply to utility debt specifically. Utility debt from electric, gas, water, and internet bills. State public utility commissions regulate billing practices. Many states prohibit disconnection during extreme weather.

  • File complaint with state Public Utility Commission
  • Request billing audit and meter verification
  • Apply for utility assistance programs (LIHEAP)
  • Dispute estimated vs actual billing
  • Challenge reconnection fees if disconnect was improper
Relevant laws: State PUC regulations, LIHEAP federal assistance, FDCPA if in collections, State UDAP

How to Handle Resurgent Capital Services Specifically

  • Resurgent owns LVNV Funding — same parent company, same defenses
  • Demand documentation showing the complete chain of debt ownership
  • File complaints against both Resurgent and any subsidiaries they operate through

Maryland Debt Collection Laws

Maryland Consumer Debt Collection Act governs debt collection in Maryland in addition to the federal FDCPA. To file a complaint: AG Consumer Protection.

Key Maryland Protections:

  • Short 3-year SOL for all debt types
  • Collectors must be licensed in Maryland
Income exempt from garnishment in Maryland: Social Security, Unemployment, Workers' comp, Pension, Disability

Key Tips

A cease-and-desist stops calls but doesn't eliminate the debt — collectors can still file suit
If a collector files a lawsuit after you send cease-and-desist, you must respond to the complaint by the deadline
In one-party consent states, you can legally record calls without the other party's knowledge

Frequently Asked Questions — Maryland

Can Resurgent Capital Services garnish my wages in Maryland?

In Maryland, wage garnishment is capped at 25% of disposable earnings or $145/month (lesser). The following income is protected: Social Security, Unemployment, Workers' comp, Pension, Disability. Resurgent Capital Services must first obtain a court judgment through proper legal process before any garnishment order can be issued.

What is the statute of limitations on utility debt in Maryland?

The SOL for utility debt in Maryland is 3 years. Once expired, Resurgent Capital Services cannot win a court judgment even if the debt is real. You must raise the SOL as an affirmative defense in your Answer if sued — never ignore a lawsuit.

What law governs Resurgent Capital Services's collection activity in Maryland?

Maryland Consumer Debt Collection Act applies in Maryland alongside the federal FDCPA. Complaints can be filed with AG Consumer Protection. Short 3-year SOL for all debt types

How do I dispute utility debt with Resurgent Capital Services?

Send a certified validation letter within 30 days of first contact. Demand the original creditor name and full chain of assignment. Resurgent Capital Services must stop all collection activity until they validate. If they fail to validate, file complaints with the CFPB and AG Consumer Protection.

Related Resources

Maryland Debt LawsResurgent Capital Services in MarylandUtility Debt · MarylandResurgent Capital Services ViolationsUtility Debt GuideAll How-To Guides

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